Warranty

We are so confident with the quality of our products that we provide warranty certificate with every custom made product.

  • Window blind fabric and components : up to 5years
  • Plantation Shutter : up to 25 years
  • Retractable Fly Screens: up to 5 years

This Warranty will not apply if,

  • the product is damaged by the incorrect use
  • the product is damaged by the use of an accessory not installed and/or provided by CIANI Pty Ltd
  • the product is re-installed by a anyone who is not a qualified or approved CIANI Pty Ltd installer
  • the blind or blind part has been altered or modified by a non CIANI Pty Ltd recognised representative
  • the product is damaged by natural disasters

This warranty is non-transferable.

For repair of the Product under this warranty, the purchaser must make contact with CIANI Pty Ltd.

Certain fabrics or parts may be discontinued or have slight colour & design changes from time to time. When a blind or part of a blind is replaced under this warranty we will do our best to match the style and colour. However when we cannot match the style or colour we reserve the right to substitute or match to the fabric or part with an equivalent or greater value part or fabric.